Privacy policy
Last updated: May 17, 2026
Power Drone Rent operates this store and website, including the related information, content, features, tools, products and services, in order to provide customers with a personalised shopping and rental experience. This Privacy Policy explains how we collect, use and disclose personal information when you access or use the Services, place an order, request a rental, complete verification or contact us.
Personal information we collect
Depending on how you interact with us, we may collect contact details, billing and shipping information, account information, order and rental history, payment-related information, customer service messages, verification status and documents required to assess a rental request. For drone rental, this may include KYC or KYB status, insurance information, UAS operator details, pilot certificates, country of use and rental responsibility confirmations.
How we use information
We use personal information to provide the Services, process orders, manage rentals, verify customer eligibility, organise delivery and return, manage deposits, prevent fraud, communicate with you, provide support, comply with legal obligations and improve our store.
Shopify
Our store is powered by Shopify. Shopify may process personal information to provide the platform, checkout, payment, fraud prevention and related services. Shopify may also process information as described in its own privacy documentation.
Disclosure of information
We may share information with service providers who help us operate the store, process payments, organise shipping, perform customer verification, provide support, prevent fraud, comply with legal obligations or enforce our rental terms. We do not sell personal information in the ordinary meaning of that term.
Cookies
We and our partners may use cookies and similar technologies to operate the website, remember preferences, analyse traffic, improve the customer experience and, where permitted, support marketing. You can manage cookie preferences through the cookie banner or your browser settings.
International transfers
Your information may be processed outside your country of residence. Where required, we rely on recognised transfer mechanisms and appropriate safeguards.
Retention
We retain personal information for as long as needed to provide the Services, manage accounts and rentals, comply with legal obligations, resolve disputes, prevent fraud and enforce agreements.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to or request portability of your personal information. You may also withdraw consent where processing is based on consent. To exercise your rights, contact us using the details below.
Children
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
Security
We apply reasonable measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Third-party links
Our Services may contain links to third-party websites. We are not responsible for their privacy or security practices and recommend reviewing their policies.
Changes
We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us by phone at , by email at lift@power-lab.eu, or by post at 144 Z.A.E. Wolser A, Bettembourg, 3225, LU. For applicable data protection law, we are the controller of your personal information.